Frequently Asked Questions

Family Relationship Manager

Yes, we can accommodate any type of business

Yes, Mogul Clients does not host any product systems or data within its physical offices. Mogul Clients outsources hosting of its product infrastructure to leading cloud infrastructure providers such as Google Cloud Platform Services and Amazon Web Services. Our product infrastructure resides in the United States. We place reliance on Google’s and AWS’s audited security and compliance programs for the efficacy of their physical, environmental, and infrastructure security controls.

Google provides a monthly uptime percentage to customers of at least 99.5%. You can find more information about the controls, processes, and compliance measures implemented by Google on their publicly available Compliance Resource Center.

AWS guarantees between 99.95% and 100% service reliability, ensuring redundancy to all power, network, and HVAC services. The business continuity and disaster recovery plans for the AWS services have been independently validated as part of their SOC 2 Type 2 report and ISO 27001 certification. AWS’s compliance documentation and audit reports are publicly available on the AWS Cloud Compliance Page and the AWS Artifacts Portal.

A2P10 DLC is a phone number registration process mandated by the United States government, specifically through The Campaign Registry (TCR). It is a required registration process for any business or individual engaging with a U.S. audience via outbound SMS. The purpose is to ensure legitimacy and adherence to guidelines when sending marketing and promotional text messages. If you are sending messages outside of the US then this would not apply.

No, we also provide services to Canada and have dedicated Account Managers within Canada